aM
anita M

1 reviews | Active since Jan 2010

13 Jul 2015, 11:39

INSTANT MONEY WITHDRAWAL ERROR TWICE

Good Day<br> <br> I made a payment for instant money to been withdrawn today , it said the voucher number is wrong , my son went into the bank they told him it is only the one machine outside the bank that have a error he must wait up to 3 days for it to be resolved. I made another payment again he tried at another machine now the amount is already R200.00 BECAUSE THE SECOND MACHINE SAID WE ARE SORRY WE CANNOT PROCESS YOUR REQUEST DUE TO A TECHNICAL PROBLEM PLEASE TRY AGAIN LATER <br> <br> Regards<br> Anita/Gerrit

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Replies (1)
Standard Bank
Standard Bank's reply13 Jul 2015, 13:46
Official
Hello mcpherson,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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