1 reviews | Active since Sept 2016
Instant money technical nightmare
<p>I have been trying to get through to instant money support consultants as Standard bank has been having technical issues since Saturday 03-09-2016, I have been waiting for more than 20 minutes everyday for me to try and resolve this issue. Till now it has not been resolved because of the high call volumes that no one can attend to me.</p>
Good day Sivu Matomane
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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********** (fax)
**********Good day Sivu Matomane
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Good day Mr. Matomane
Thank you for allowing us an opportunity to address your complaint.
We value your feedback and continuous support.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Good day Mr. Matomane
Thank you for allowing us an opportunity to address your complaint.
We value your feedback and continuous support.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Hi thank you for being able to resolve my issue after I reported a fault but I don't think it should take this long for a person to be able to get through to the consultants that deal with technical issues. The consultant was able to resolve my issue after I lodged a complaint quickly.
Hi thank you for being able to resolve my issue after I reported a fault but I don't think it should take this long for a person to be able to get through to the consultants that deal with technical issues. The consultant was able to resolve my issue after I lodged a complaint quickly.