SL
Siba L

1 reviews | Active since Jan 2021

07 Jan 2021, 09:25

Instant money standard bank

I’m so disappointed with standard bank instant money line. I’ve been calling for the past 4days and even sent them an email and my problem isn’t resolved. I even went to standard bank and they told me they are a different line from the instant money and they can’t help me out. I sent my daughter an instant money voucher and money was deducted from my account but when she tries to withdraw the money it says I’ve cancelled it which I didn’t. I need my problem resolved please

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Replies (3)
Standard Bank
Standard Bank's reply07 Jan 2021, 13:56
Official
Hello Siba Landu

Thank you for posting your comments. 

Your matter has been escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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SL
Siba L's update07 Jan 2021, 15:44
Reviewer Update
Please do cause she needs the money
SL
Siba L's update09 Jan 2021, 19:13
Reviewer Update
Still waiting for standard bank to resolve my problem, been calling and the line is not picking up my calls still and my email was sent a few days ago and still you guys haven’t rep**** nor resolved my query.