LA
Linda A

1 reviews | Active since Jun 2010

17 Dec 2024, 09:49

Instant Money is far from Instant

I received an Instant Money voucher code. I went to the ATM and predictably it is out of service. I tried the SPAR in the same centre (Glenwood Village) and they said they no longer offer that service as it was so full of problems and glitches. What the hell is going on with Standard Bank? It is becoming increasingly inconvenient to bank.

0
Replies (2)
Standard Bank
Standard Bank's reply17 Dec 2024, 09:57
Official
Dear Linda

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply18 Dec 2024, 09:39
Official
Dear Linda 

Our team tried calling you to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your feedback.

Kindest regards
Standard Bank Hello Peter Team 
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