KT
Keletso T
1 reviews | Active since Aug 2014
21 Sept 2019, 14:28
Instant Money, instant *****
Sent Money via Spar-Mayville KZN. After less than two hours the recipient couldn't withdraw the money. Your ATM said the voucher had been used? I wamt to know where my miney went? How is it that your system then sent me two messages 22hrs later advising that the Pin had been reset? Please Spar-Standar Bank can I have my R300 back.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
23 Sept 2019, 00:47Hello Keletso,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply23 Sept 2019, 00:47
Official
Hello Keletso,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
KT
Keletso T's updateReviewer Update
23 Sept 2019, 10:45This does not solve my missing money issue!!!
Where is my money? I have R300 missing - it is near payday and now I have to make a plan for this missing R300. I want my money back please - you are giving me a lazy response without telling me how to collect my money from your firm?
Where is my money? I have R300 missing - it is near payday and now I have to make a plan for this missing R300. I want my money back please - you are giving me a lazy response without telling me how to collect my money from your firm?
KT
Keletso T's update23 Sept 2019, 10:45
Reviewer Update
This does not solve my missing money issue!!!
Where is my money? I have R300 missing - it is near payday and now I have to make a plan for this missing R300. I want my money back please - you are giving me a lazy response without telling me how to collect my money from your firm?
Where is my money? I have R300 missing - it is near payday and now I have to make a plan for this missing R300. I want my money back please - you are giving me a lazy response without telling me how to collect my money from your firm?
KT
Keletso T's updateReviewer Update
23 Sept 2019, 11:05All I want is my money back then I can forget about using your poor instant ***** system
Give me my money
PAY BACK THE MONEY!!
Give me my money
PAY BACK THE MONEY!!
KT
Keletso T's update23 Sept 2019, 11:05
Reviewer Update
All I want is my money back then I can forget about using your poor instant ***** system
Give me my money
PAY BACK THE MONEY!!
Give me my money
PAY BACK THE MONEY!!
KT
Keletso T's updateReviewer Update
23 Sept 2019, 11:05email me on *** - I want my money back - STANDARD BANK !!!!
KT
Keletso T's update23 Sept 2019, 11:05
Reviewer Update
email me on *** - I want my money back - STANDARD BANK !!!!
Standard Bank's replyOfficial
27 Sept 2019, 14:06Dear Keletso Tabethe
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Levi Van Den Berg
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Levi Van Den Berg
Complaint Resolution Centre
***
Standard Bank's reply27 Sept 2019, 14:06
Official
Dear Keletso Tabethe
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Levi Van Den Berg
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Levi Van Den Berg
Complaint Resolution Centre
***