NK
Nthabeleng K
1 reviews | Active since May 2016
21 Sept 2019, 09:55
Instant money disappeared again!
I'm so Flippin tired of this bank. This is the third time that an instant money voucher disappears. I had forgotten my card so I sent myself an instant money voucher for gas. I literally sent myself the voucher as I was standing at the atm. Only to be told that the voucher has already been used. By who? When? I honestly think this is a tactic that theme bank is using to **** us out of our money. I had to borrow money from other people because I needed money for gas. Listen here standard ****** bank... I want my R150!!! And I try to call your helpline.. I hold on forever because Noone answers. Send me my money so I can change banks. I'm tired of you
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
23 Sept 2019, 00:45Hello Nthabeleng,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply23 Sept 2019, 00:45
Official
Hello Nthabeleng,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
30 Sept 2019, 08:44Dear Nthabeleng Komane
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply30 Sept 2019, 08:44
Official
Dear Nthabeleng Komane
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***