Instant Money Disappeared

On the 21/09/2019 I sent R900 to myself via instant money. When I went to the ATM to withdraw the money, I get a message saying that the voucher number has been redeemed, Bull Sh*t, the money has never been withdrawn. After spending more than R100 of airtime and trying in vain to get through to your flippen call centre I decided to go to the branch in Clearwater Mall to try and get some clarification on why STD bank decided to ***** my money. The branch managed to get me connected to a staff at the call centre who confirmed that the voucher was redeemed but shows that the money was not dispatched and assumed that it probably got stucked in the ATM and escalated the matter to their IT department to investigate. I am not willing to wait for your so called investigating and WANT MY MONEY BACK with flippen interest.