kM
karabo M
1 reviews | Active since Jul 2019
03 Jul 2023, 17:22
instant money atm problem
I am still owed 3000 by standard bank due to their atm switching off while I was withdrawing using instant money. I was given a reference number and promised to get the money within 3 days.. I still do not have the money nor have i received any communication from standard bank.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
03 Jul 2023, 17:26Dear Karabo
Thank you for bring this matter to our attention, we regret that this has been the service received thus far.
We have escalated the matter to the ATM escalations team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for bring this matter to our attention, we regret that this has been the service received thus far.
We have escalated the matter to the ATM escalations team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply03 Jul 2023, 17:26
Official
Dear Karabo
Thank you for bring this matter to our attention, we regret that this has been the service received thus far.
We have escalated the matter to the ATM escalations team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for bring this matter to our attention, we regret that this has been the service received thus far.
We have escalated the matter to the ATM escalations team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
04 Jul 2023, 16:02Dear Karabo,
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Jul 2023, 16:02
Official
Dear Karabo,
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***