MM
Moleke M
1 reviews | Active since Feb 2023
28 Jun 2023, 09:32
Instant money
I reversed an instant money,sent emails,spoke to consultants,this was on friday till today money that was supposed to reflect in my acc immediate is not there,this is the worst service ever
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
28 Jun 2023, 09:53Dear Moleke
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Jun 2023, 09:53
Official
Dear Moleke
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
MM
Moleke M's updateReviewer Update
28 Jun 2023, 10:26That's what al ur consultants have been saying since friday
MM
Moleke M's update28 Jun 2023, 10:26
Reviewer Update
That's what al ur consultants have been saying since friday
Standard Bank's replyOfficial
28 Jun 2023, 10:31Good day Moleke
We understand your frustration and we would like to apologize for delay caused in this regard.
Rest assured that our team is looking into this matter as a matter of urgency.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We understand your frustration and we would like to apologize for delay caused in this regard.
Rest assured that our team is looking into this matter as a matter of urgency.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Jun 2023, 10:31
Official
Good day Moleke
We understand your frustration and we would like to apologize for delay caused in this regard.
Rest assured that our team is looking into this matter as a matter of urgency.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We understand your frustration and we would like to apologize for delay caused in this regard.
Rest assured that our team is looking into this matter as a matter of urgency.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
MM
Moleke M's updateReviewer Update
28 Jun 2023, 13:38For almost a week you guys are looking at this matter,my things are stuck because the money is not returned,all I get is the team will be in touch
MM
Moleke M's update28 Jun 2023, 13:38
Reviewer Update
For almost a week you guys are looking at this matter,my things are stuck because the money is not returned,all I get is the team will be in touch
Standard Bank's replyOfficial
28 Jun 2023, 14:01Hello Moleke
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Jun 2023, 14:01
Official
Hello Moleke
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
MM
Moleke M's updateReviewer Update
28 Jun 2023, 14:26When will that happen coz even yesterday one of ur consultants said she will get back to me,so I must wait for 7 days for money that you claim is returned same day
MM
Moleke M's update28 Jun 2023, 14:26
Reviewer Update
When will that happen coz even yesterday one of ur consultants said she will get back to me,so I must wait for 7 days for money that you claim is returned same day
Standard Bank's replyOfficial
28 Jun 2023, 14:30Hi Moleke
please note that we have escalated the matter and we will provide feedback.
Kindest regards
Standard Bank Hello Peter Team
***
please note that we have escalated the matter and we will provide feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Jun 2023, 14:30
Official
Hi Moleke
please note that we have escalated the matter and we will provide feedback.
Kindest regards
Standard Bank Hello Peter Team
***
please note that we have escalated the matter and we will provide feedback.
Kindest regards
Standard Bank Hello Peter Team
***