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AS
Ashley S

1 reviews | Active since May 2020

13 Oct 2023, 12:08

Instant money

Absolutely useless service from SBSA..I CAN'T ACESS MY INSTANT MONEY..CALLED YOU COMPANY TRANSFERRED FROM PILLAR TO POST.. WENT TO THE BRANCH..NO HELP.. SOCIAL MEDIA TEAMS SUCKS

0
Replies (6)
Standard Bank
Standard Bank's reply13 Oct 2023, 12:17
Official
Dear Ashley

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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AS
Ashley S's update13 Oct 2023, 12:24
Reviewer Update
I have a ref for my call ***
AS
Ashley S's update13 Oct 2023, 12:26
Reviewer Update
Explain to me??
Why are the consultants and branch staff..absolutely ***********
Standard Bank
Standard Bank's reply13 Oct 2023, 12:41
Official
Dear Ashley 

Thank you for writing back to us.

Please note that we will review this matter.

Our team will be in touch.

 Kindest regards
Standard Bank Hello Peter Team 
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AS
Ashley S's update14 Oct 2023, 16:40
Reviewer Update
No response..no one cares..
I understand why so many people are closing there accounts
Standard Bank
Standard Bank's reply15 Oct 2023, 08:23
Official
Good Day Ashley

 Your matter is receiving our urgent attention. 

Please remain patient. 

One of our friendly bankers will reach out to you with feedback. 

Warm Regards
Standard Bank Hello Peter Team
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