Instant Money

I used the standard bank instant money today , went to the ATM to collect , it gave an error code 0047 two times using different machines.I went inside the bank to ask the lady at the reception for help, she told me that instant money was offline, and tried to call the call center and the number didn't go through ,i then tried the ATM inside the bank , gave the same error and then it gave a message to say the voucher has already been used. I don't even have that money on me , who used the money ,told the receptionist about the issue and she called the call center again , this time it went through but i had to wait for 15 minutes to speak to a consultant , who told me the matter will be investigated but it will take 24 to 48 hours for the matter to be resolved.High call volumes clearly means this service doesn't work well.And i need the money now , but clearly i cant get it and there is nothing i can do about it .<br> Standard bank should look at fixing this service if they want their customers to continue using it , we cant be having issues like this every time we use the service , its an inconvenience to me and the people i have to pay.