EM
Emily M

1 reviews | Active since Feb 2015

14 Feb 2015, 11:11

INSTANT MONEY

I sent Instant Money to my brother... and when he tried to collect the money.... he then went to Bloed Mall branch where he was given the run around and then he went to Hatfield branch and all that he was told is that he cant collect the money as there are suspicions of *****. to this moment the transaction is still suspended<br> <br> this is a serious inconvenience cause I would expect my bank to contact me if they suspect suspicious transactions on my account and not wait for to transact and then suspend my transaction

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Replies (1)
Standard Bank
Standard Bank's reply16 Feb 2015, 09:30
Official
Hello emotlatsi,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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