KN
Kreshen N
1 reviews | Active since Jul 2012
02 Apr 2020, 08:36
Instant Cash more like Instant ****************
I did a instant cash send on 1 April 2020(Transaction Number ***) of R300.00 to a recipient, cellphone number ***, they did not yet receive the sms
Standard Bank has charged me R10.50 for this instant cash transaction but i did not get any service in return, this is ****************
I have logged 2 disputes with *** and received no response at all
Please investigate and advise
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
02 Apr 2020, 10:19Dear Kreshen
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Standard Bank's reply02 Apr 2020, 10:19
Official
Dear Kreshen
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Standard Bank's replyOfficial
14 Apr 2020, 13:49Hello Kreshen
We appreciate you bringing your concerns to our attention.
As per our discussion today 14 April 2020, we confirm that the matter is resolved.
Kind regards
Complaint Resolution Centre
***
***
We appreciate you bringing your concerns to our attention.
As per our discussion today 14 April 2020, we confirm that the matter is resolved.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply14 Apr 2020, 13:49
Official
Hello Kreshen
We appreciate you bringing your concerns to our attention.
As per our discussion today 14 April 2020, we confirm that the matter is resolved.
Kind regards
Complaint Resolution Centre
***
***
We appreciate you bringing your concerns to our attention.
As per our discussion today 14 April 2020, we confirm that the matter is resolved.
Kind regards
Complaint Resolution Centre
***
***