KN
Kreshen N

1 reviews | Active since Jul 2012

06 Apr 2020, 18:35

Instant cash *****

I did a instant cash send on 1 April 2020(Transaction Number ***) of R300.00 to a recipient, cellphone number ***, they did not yet receive the sms

Standard Bank has charged me R10.50 for this instant cash transaction but i did not get any service in return, this is ****************

I have logged 2 disputes and received no response at all

Please investigate and advise

0
Replies (1)
Standard Bank
Standard Bank's reply07 Apr 2020, 08:19
Official
Hello Kreshen

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards
Complaint Resolution Centre 
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