GP
Gloria P
1 reviews | Active since Nov 2023
13 Sept 2024, 06:18
***** inside bank
On Monday 9th i phoned the bank to block my bank card/ ect, i lost my card. Now Wednesday 11th i got a call from standard bank ***** department to say someone tried to make a payment using my account number and ID number, I haven't lost my ID number i got it with me.... How does someone try to make a payment with my details when everything is block, looks like an inside job... I need answers, they Need to investigate the person who took my call on Monday, that's how they ***** people's hard earned money.... Big up to the ***** department for being so quick.. That i appreciate
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Standard Bank's replyOfficial
13 Sept 2024, 07:02Dear Gloria,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply13 Sept 2024, 07:02
Official
Dear Gloria,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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