Insane auto payment

I'm very disappointed 😞 with this useless bank i have made an auto payment of R1000 from my bank account to pay credit card in the year 2020 it only worked for few months and disappeared, now i have settled that credit card account, they started to deduct that stupid R1000. Im asking myself questions, are you insane? Where is this stupidity coming from? Where are you taking my money to? because i don't owe you anymore, this thing doesn't even need my authentication it must stop automatically. to avoid this nonsense and madness i will close this account and get it from another bank