RS
Ro S
1 reviews | Active since Jun 2016
12 Mar 2026, 11:38
INIQUITOUS CHARGE TO GET CHANGE
Waiting to hear further about paying a R140 fee to change R200 into R10 notes. I wrote a review, I received an apology and now? Does the iniquitous charge remain?
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Standard Bank's replyOfficial
12 Mar 2026, 12:09Good day Ro,
Thank you getting back to us. .
Please note that when notes are exchanged for coins or smaller denominations at a branch, the transaction is treated as a cash-for-cash exchange.
As outlined in the Standard Bank Pricing Guide, a service fee may apply for this type of transaction to cover the handling and processing of the cash.
Clients are welcome to view the latest Pricing Guide on the Standard Bank website or speak to a branch consultant for the applicable fee based on their account and the amount exchanged.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you getting back to us. .
Please note that when notes are exchanged for coins or smaller denominations at a branch, the transaction is treated as a cash-for-cash exchange.
As outlined in the Standard Bank Pricing Guide, a service fee may apply for this type of transaction to cover the handling and processing of the cash.
Clients are welcome to view the latest Pricing Guide on the Standard Bank website or speak to a branch consultant for the applicable fee based on their account and the amount exchanged.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Mar 2026, 12:09
Official
Good day Ro,
Thank you getting back to us. .
Please note that when notes are exchanged for coins or smaller denominations at a branch, the transaction is treated as a cash-for-cash exchange.
As outlined in the Standard Bank Pricing Guide, a service fee may apply for this type of transaction to cover the handling and processing of the cash.
Clients are welcome to view the latest Pricing Guide on the Standard Bank website or speak to a branch consultant for the applicable fee based on their account and the amount exchanged.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you getting back to us. .
Please note that when notes are exchanged for coins or smaller denominations at a branch, the transaction is treated as a cash-for-cash exchange.
As outlined in the Standard Bank Pricing Guide, a service fee may apply for this type of transaction to cover the handling and processing of the cash.
Clients are welcome to view the latest Pricing Guide on the Standard Bank website or speak to a branch consultant for the applicable fee based on their account and the amount exchanged.
Kindest regards,
Standard Bank Hello Peter Team
***