KJ
Karen J

1 reviews | Active since Oct 2019

31 Jul 2021, 08:47

Inhumanely treated by Standard Bank

Standard bank should be a no no for every person, my accoubt was blocked afyer u was placed under debt reviewe and now my salary was paid into the account and the only thing i am told is that i must inforn the admin department and that can take upto 5 working days, they are insensitive and dont care about you as a client, i have 3 children and cant buy food or electricity and they just dont care about that. Treating client inhumanely, this is a disgrace to human society, leaving a mother of 3 children without access to her funds die to poor and *********** admin procedures. They should be ashame. Dont choose Standard Bank it will be your worst decision ever.

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Replies (2)
Standard Bank
Standard Bank's reply31 Jul 2021, 23:41
Official
Hello Karen De Jager
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards

Complaint Resolution Centre
 *** *** (fax)
 *** 
Standard Bank
Standard Bank's reply02 Aug 2021, 11:18
Official
Good day Karen De Jager

Thank you for bringing your concerns to our attention.

An email was sent to you requesting further details. 

Awaiting your response.

Customer Resolution Centre 
Consumer & High Net Worth SA 
Tel+***1 / www.standardbank.com