JS
Joshua S

1 reviews | Active since Jul 2016

01 Dec 2019, 16:43

****ing my business

I called consultants and they are all given me different excuses which contradict each other. I want to know why does Standard to Standard payments do not reflect immediately, the best if after a few hours but mostly is the following day. Clients pay using a standard bank account and expect me to buy materials and deliver same day but payments reflect only when they want to. I can understand payments from other banks because they can do a pay and clear now, but standard bank to standard bank does not give the option for pay and clear now.

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Replies (2)
Standard Bank
Standard Bank's reply02 Dec 2019, 02:49
Official
Hello Joshua
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Muhammed AsvatComplaint Resolution Centre
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Standard Bank
Standard Bank's reply09 Dec 2019, 10:08
Official
Dear Joshua Sibeko

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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