*****ing from clients

Anyway I wrote here last week about Standard Bank taking money from my accounts up to R300 within 8hours and call it honouring fee. One lady from them called and explained what is honouring fee and when does it occur of which on my side there was no reason for this to happen. Then she said she will log a query and I’ll get my money back within 24 hours. A day after I received a text saying my query has been resolved. 5 days later I received text message saying R38 reversal was declined, next day R85 reversal was declined, R100 reversal was declined etc. No calls no explanation further. I guess this is what standard bank do. They ***** money from their clients and put it under honouring fee.