TG
TASHIKA G
1 reviews | Active since Jun 2015
02 Dec 2024, 06:37
*****ing Clients Money- unauthorised deductions/subscriptions
I have recently noticed a recurring charge for fee: MU PRIMARY SMS which I never agreed to or subscribed for. This is unacceptable on the part of Standard Bank I expect to be notified before charges are made to my account The charges must be reversed as I did not authorise this It’s basically *****ing as I did not give my permission for this deduction My money is not in my account for Standard Bank to use as the wish
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Standard Bank's replyOfficial
02 Dec 2024, 06:58Dear Tashika,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply02 Dec 2024, 06:58
Official
Dear Tashika,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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