BM
Beryl M
1 reviews | Active since Dec 2020
08 Dec 2020, 12:48
****ing bad service
The service we received from standard bank bridge on the 8th of December was horrible. I was number 15 if I am not mistaken but I stood on the line for over 4 hours what do you call that. Inside the bank the were no customers it was empty we were standing on the line no one attended us like seriously what a ****y service yall give your customers
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
08 Dec 2020, 16:24Hello Beryl Masikane
Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply08 Dec 2020, 16:24
Official
Hello Beryl Masikane
Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
24 Dec 2020, 10:25Good day Beryl,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Thank you for bringing your concerns to our attention.
Kindly note that your complaints have been escalated to our management team.
Kind regards,
Complaint Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Thank you for bringing your concerns to our attention.
Kindly note that your complaints have been escalated to our management team.
Kind regards,
Complaint Resolution Centre
Standard Bank's reply24 Dec 2020, 10:25
Official
Good day Beryl,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Thank you for bringing your concerns to our attention.
Kindly note that your complaints have been escalated to our management team.
Kind regards,
Complaint Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Thank you for bringing your concerns to our attention.
Kindly note that your complaints have been escalated to our management team.
Kind regards,
Complaint Resolution Centre