Infringing consumer rights

<p>Standard bank sends an sms saying I need to FICA within 10 days in a threating manner. This is the first correspondence that I've received in this regard. This is basic infringement of consumer rights which clearly states they have to give you 3 months to re-FICA as I have FICAed with them previously. This is disgusting service as they have stated that I have to go into the bank with the required documents where as with ABSA they give you the option to email the documents and they give you 3 months.</p>