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ncumisa J

1 reviews | Active since Oct 2017

07 Dec 2017, 07:58

information not updated at credit Bureau

I dont think standard truly understand the damage of not updating information at credit bureau, i settled this account in March but it still reclecting as not closed, but when you dont pay your account they do not hesitate to list you as bad payer but now i cannot understand why such a big company cannot do a simply good thing and update consumer information when they have paid up their account, PLEASE UPDATE YOUR DAMN INFORMATION AT THE CREDIT BUREAU

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Replies (2)
Standard Bank
Standard Bank's reply07 Dec 2017, 08:22
Official

Thank you posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply08 Dec 2017, 11:32
Official

Dear Ncumisa Monica Jwambi

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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