HC
Hermann C

1 reviews | Active since Aug 2017

06 Jan 2023, 09:32

Information needed

Ive been trying to get hold of anyone just to get an amount on my monthly payment , due to debit order ,there phonelines are so busy , ive tried to email , then im told either to put in a claim online or phone the number, i dont have money to waist on airtime due to no responce. Their call me back option does not work anymore! I need to do my payment .

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Replies (1)
Standard Bank
Standard Bank's reply06 Jan 2023, 09:37
Official
Hi Hermann

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team***