Inept, slow, pathetic, unhelpful

<p>I can bore your with the amount of calls, time spent online, emails, driving to the closest branch(38km away), but the bottom line remains: details of my credit card account are all of a sudden different from those registered. The process of getting Standard Bank to set it right has not been successful. Nobody seems to know what to do. Call centres transfer you back and forth, until you terminate the call after a few hours. Meanwhile, I cannot do an online transaction, and my money is locked into the account. As soon as this is resolved, we are closing this account, and will never, ever deal with Standard Bank again. </p>