Inefficient Systems and *********** staff

I have a credit card with Standard Bank. Some time ago, they stopped running monthly debit order and as a result, my account was locked. First of all, i did not ask them to stop taking the agreed monthly amount, if their systems are not efficient enough, that is not my fault. No body advised me on this, and i only picked this up when i went to request a credit limit increase. <br> Yesterday, I spent R450 on airtime, calling them and being pushed to various departments, up until i decided to drive to their Sandton City Branch. After being attended to, i was told that the card will be functional the next day and i will be able to call in to the Credit Limit Dept for increase of my limit. I called in today, as usual, i was transferred back to some customer relationship (or something department). The lady there advised me that i will only be able to apply for limit increase in 6 months. Yesterday i was told something else and they keep pushing me back and forth.<br> I am tired and frustrated, in the first place, i am not the one who instructed them to stop their debit orders. Should i be made to suffer due to their system inefficiency and incompetence???!!! Noone seems to Know. This sucks<br>