Inefficient systems

Hi

I have been debited by a company I do not know called South African payment exchange. My bank tells me that I should contact the company to cancel or I have to incur charges to be stop the debit every month.

I think that it is totally ridiculous that customers who trust you with their money have to suffer at the hands of ******** whilst you just fold your arms and do nothing. The are so many people complaining about this ********** activity from the very same company.

How are we to cancel something that we never signed up for? Why don't you request companies to send verified documents before just allowing them to debit our accounts.

When I had this same issue 10 years ago I was told to cancel my account and open a new one, I can't keep on cancelling Accounts because your security systems are inefficient.

Where can we go to resolve this once and for all????