Inefficient Standard Bank Deceased Homeloans Department

<p>Standard Bank</p> <p>My late dad had been a homeloan client of yours until his death on the 27 May 2016.</p> <p>Coupled with dealing with death of our father and trying to settle his estate the grieving family has to go through numerous attempts at filling out paperwork and physically having to go into a standard bank branch and handover the paperwork so that it can be submitted to the deceased homeloans department to settle the homeloan. This was done by my brother and mom,the widow who has just lost her husband and have to put up with standard banks inefficiencies not once but 3 times. The Standard bank branch in question is in Montclair Durban. The required paperwork was handed in 3 times. This is utter disregard, negligence and inefficiency from a supposedly well established bank in an especially sensitive matter. needless to say I will no longer in my personal capacity be a standard bank account holder for much longer.</p>