CR
Chris R

1 reviews | Active since Apr 2019

22 Aug 2019, 16:16

Inefficient Standard Bank

After trying for one month to get our credit card machines to be replaced, I had to go onto HelloPeter to try and get a result, the Hello Peter Standard Bank liaison promised me that our problem will be sorted out within 24 hours. My business is trading tonight and I dont have the machines. This is bad and I have no other choice but to change my bank and take my personal and business accounts to another bank. Standard Bank You are Inefficient.

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Replies (2)
Standard Bank
Standard Bank's reply24 Aug 2019, 19:03
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply28 Aug 2019, 14:09
Official
Dear Chris Rhode

Thank you once again for posting your comments.

This matter has been dealt with regards to your previous review which was logged.

Kind regards

Complaint Resolution Centre
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