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Nombulelo N
1 reviews | Active since Oct 2018
16 Mar 2025, 12:43
INEFFICIENT SERVICE
I am not satisfied with their service. Debit of a balance of R19 562, 15 from my cheque account was made as payment to the credit card, meanwhile I am on MINIMUM PAYMENT. I am now left with a negative amount on the cheque account, and it will incur honouring fees that I will have to pay over something that was not my fault.I contacted them and I was told to wait until Monday. I am inconvenienced at this moment.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
16 Mar 2025, 12:45Dear Nombulelo,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Mar 2025, 12:45
Official
Dear Nombulelo,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
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Nombulelo N's updateReviewer Update
16 Mar 2025, 12:47I am inconvenienced at this moment, I have financial matters to attend to, and I can't do anything with an account on a minus.
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Nombulelo N's update16 Mar 2025, 12:47
Reviewer Update
I am inconvenienced at this moment, I have financial matters to attend to, and I can't do anything with an account on a minus.
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Nombulelo N's updateReviewer Update
16 Mar 2025, 13:13My account is still on a minus... Apologizing is not solving the problem. Tomorrow is too far for the matters I was suppose to fix today.
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Nombulelo N's update16 Mar 2025, 13:13
Reviewer Update
My account is still on a minus... Apologizing is not solving the problem. Tomorrow is too far for the matters I was suppose to fix today.