1 reviews | Active since Jul 2017

03 Jul 2017, 12:37

Inefficient service

<p>I hate banking with Standard Bank! I went in the branch end of May 2017 to close my 32 Notice Account. The funds were to reflect end of June 2017. I have not received the funds. When I call the call centre to find out what is going on, I'm told there was no notice placed on the account - I need to go back to the branch!!!! I don't have time to spend waiting in the branch like I always do for 45 minutes before I am assisted. This is ridiculous! I'm done with Standard!!</p>

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Replies (1)
Standard Bank
Standard Bank's reply10 Jul 2017, 09:09
Official

Dear Nombuso Khumalo

Thank you for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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