NM
Natasha M
1 reviews | Active since Nov 2019
06 Sept 2023, 07:29
Inefficient people and processes
This is the second time in one year SBSA has sent incorrect information to the credit bureau on my profile. I DONT HAVE A CREDIT CARD WITH SBSA. SBSA confirmed this when I called in and yet they continously send infomation to the bureau thats affecting my credit score. Please have the 12k credit card removed. How inefficient are your people and processes that you keep getting this wrong?
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Replies (1)
Standard Bank's replyOfficial
06 Sept 2023, 07:42Good Day Natasha
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Sept 2023, 07:42
Official
Good Day Natasha
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***