CE
Chidi E
1 reviews | Active since May 2021
17 May 2021, 15:15
Inefficiency at Standard bank
On the 19th January, 2021 I made a debt relief application because i was travelling overseas. Standard Bank sent me an email saying they will get back at me in 10 days until i traveled on the 23rd February,2021. I came back from my trip few days ago only to be told that my application was turned down. Standard bank is not efficient and lack the professionalism to meet urgent customer request. And as at the time i made the application my account was not in arrears. What a bank Standard Bank.
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Standard Bank's replyOfficial
18 May 2021, 03:02Hello Chidi
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply18 May 2021, 03:02
Official
Hello Chidi
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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