Inefficiency

<p>I took a loan last year to consolidate my accounts through standard bank. The loan was granted and my accounts paid up standard closed the other accounts but failed to close the credit card account. I have been trying since the 12th to get feedback regarding closing this account to no avail. I went into the bank and spoke to Mpho Hlogwane who was very helpful and helped me to get a paid up letter. But the big issue is that because this account was never closed it shows on my profil and ITC as card revoked which is not true because this card was paid up and prior that i never once missed a payment and always paid more than what was due. This has affected me in a bad way i app**** for a home loan and the other banks picked this up and declined on that basis. I sent email asking for my status to be changed but i have not heard from anyone from the bank since last week. I know Mpho said he would try and get this resolved but even he was been given the run around when i went to the bank. The departments handling these matter were so inefficient. I need this matter sorted out urgently as it will always have an impact on me going forward. credit card 5 ********** 0 ********** . can someone please get back to me.</p>