Individual do not make the company but they can make the experience bad.

Item: Standard Bank
Rating: 5
Author: Colin Z

I have no problem with the bank and every business has situations that they need to resolve. Could you please let me know when my query Ref No *** would be answered in a better way than having to wait more than a week between replies?

It is very frustrating. It is so bad that even your own bank send this mail to the person that needs to assist.

I have removed the names. So please get them to at least link the business account to my check account.

Good day May you please advise on the below? Your prompt response shall be highly appreciated. Kind regards Business Banking and Corporate Card|Voice Branch Banker Tel +27 (0)86 *** / International +27 (0)10 *** www.standardbank.com Mail :***

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

17 Aug 2021, 00:43

Hello Colin van Zyl

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
***

*** (fax)
***

Standard Bank's reply17 Aug 2021, 00:43

Official