EB
Eddy B

1 reviews | Active since Mar 2009

18 Aug 2016, 12:31

Incredibly useless.

<p>My credit card has been cloned, cancelled and replaced 3 times. I have been begging and pleading for security measures such as text notification for POS transaction and OTP's for Internet transactions. It is now three months on and still nothing. Emails and verbal commitments totally ignored. I guess that's Standard culture????</p>

0
Replies (2)
Standard Bank
Standard Bank's reply18 Aug 2016, 12:47
Official

Good day Eddy

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

********** (fax)

**********

Best regards,

Standard Bank
Standard Bank's reply22 Aug 2016, 11:30
Official

Good day Eddy

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********

Best regards,