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robert R
1 reviews | Active since Feb 2017
24 Apr 2023, 11:07
Incredibly poor service :(
I am still waiting for someone from SB to call me and explain why their service is so shoddy and their banking parctices so questionable.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
24 Apr 2023, 11:11Dear Robert
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Apr 2023, 11:11
Official
Dear Robert
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
26 Apr 2023, 09:29Good day Robert
Thank you for giving us an opportunity to address your concerns.
Our team has provided a final response via email, kindly review.
We trust this resolves your immediate concerns.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for giving us an opportunity to address your concerns.
Our team has provided a final response via email, kindly review.
We trust this resolves your immediate concerns.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Apr 2023, 09:29
Official
Good day Robert
Thank you for giving us an opportunity to address your concerns.
Our team has provided a final response via email, kindly review.
We trust this resolves your immediate concerns.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for giving us an opportunity to address your concerns.
Our team has provided a final response via email, kindly review.
We trust this resolves your immediate concerns.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
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robert R's updateReviewer Update
26 Apr 2023, 17:41Dear SBHPT, I do not see any final response email. Please be so kind as to re-send and title it 'final response', so as not to confuse me further. Thank you.
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robert R's update26 Apr 2023, 17:41
Reviewer Update
Dear SBHPT, I do not see any final response email. Please be so kind as to re-send and title it 'final response', so as not to confuse me further. Thank you.
Standard Bank's replyOfficial
27 Apr 2023, 08:11Hi Robert
We will follow up and get back to you. We apologise for the delay.
We will follow up and get back to you. We apologise for the delay.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply27 Apr 2023, 08:11
Official
Hi Robert
We will follow up and get back to you. We apologise for the delay.
We will follow up and get back to you. We apologise for the delay.
Kindest regards,
Standard Bank Hello Peter Team