1 reviews | Active since Mar 2025
Incorrectly listed on the credit bureau
I have a personal loan with Standard bank. I tried applying for a loan and was rejected because I have a missed payment from standard bank. When i checked payment for February was done through a db. order I have with the bank.
I asked even now why I was listed no one can explain all I received was an email stipulating it was resolved how was it resolved and why i have no idea. On top of that the people whom i app**** for the credit from wants to know why am listed.
I have been with STD for 30 yrs of my career I have a banker and i am a private banking client, but I only get partial service, if I ask questions is either, I am not working with that or I do not know. What is the R600 fee for, maybe I should be refunded the fees for the whole last year because I even have to type to hello peter
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thirdly my credit card is above the limit on how it gets there am not sure. My limit is R1000 i make sure there is credit balance on the card monthly and I pay full amount to avoid interest but i am not sure what made the account to be over the limit with R156 which creates a bad credit record.
My banker is useless Shem you try and ask what is going on and you get no answer. Now i have been given a new banker without any introduction and any explanation.
i think ombudsman or the banking society is not doing enough to hold std bank accountable.
Thirdly my credit card is above the limit on how it gets there am not sure. My limit is R1000 i make sure there is credit balance on the card monthly and I pay full amount to avoid interest but i am not sure what made the account to be over the limit with R156 which creates a bad credit record.
My banker is useless Shem you try and ask what is going on and you get no answer. Now i have been given a new banker without any introduction and any explanation.
i think ombudsman or the banking society is not doing enough to hold std bank accountable.
We would like to thank you for giving us the opportunity to address your matter.
As per our conversation, Adrian has sent you the letter addressing the adverse listing, credit card and life insurance.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
As per our conversation, Adrian has sent you the letter addressing the adverse listing, credit card and life insurance.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
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