Incorrectly listed on Experian by Standard Bank

• I used to previously bank with Standard Bank. • I had a Revolving Credit Plan with Standard Bank. • In approximately 2022, I settled the said Revolving Credit Plan in full and stopped being a Standard Bank client. • I now bank with Nedbank and app**** to take a further loan in respect of my Home Loan account with Nedbank. • I was not happy with the interest rate that Nedbank offered me in respect of the aforementioned further loan that I wish to take with Nedbank. • I queried the said interest rate with Nedbank. • They advised me that them offering me the said interest rate was because I was listed on Experian by Standard Bank in respect of the Revolving Credit Plan (which as stated previously, I had paid in full in 2022). • I manage my finances very well and have never had an overdue debt or ever been listed on any Credit Bureau by any other creditor previously. • I have been severely prejudiced by Standard Bank’s said unfair and totally unacceptable action of listing me on Experian for a debt that I paid in full in 2022. • I brought the aforementioned facts to Standard Bank’s attention some weeks ago and despite my request, Standard Bank has to date, not removed from name from Experian or come back to me in respect of my complaint. • I demand that Standard Bank urgently provide me with written confirmation that my name has been removed from Experian. • I also demand that Standard Bank must provide me with written confirmation that they have advised Experian of their said error and that my credit rating on Experian and all other Credit Bureaus should not be prejudiced in any way as a result of their said incorrect and false action.

Deborah Pillay (Cell: ***)

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