BS
Benjamin S

1 reviews | Active since Jul 2016

20 Jul 2016, 06:21

Incorrectly billed

<p>I have a loan with standard bank. Ibhave been paying them on a monthly basis. I get paid on the 20th and again on the 27th of each month. We made an agreement that they will debit on the 27th of each month. Now out of the blue they've decided to double debit my account on monthly basis. They do it on the 20th and on the 27th. When I query it they play dumb with me. I'm so sick of them for inconveniencing me this way. Now debits that are supposed to proceed on the 20th can't because standard bank us messing with my account. I plan to pay them off and take my account somewhere else where I will have control of my money. I want my money today</p>

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Replies (1)
Standard Bank
Standard Bank's reply20 Jul 2016, 07:39
Official

Good day Benjamin Situma

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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