EC
Edith C

1 reviews | Active since Jun 2017

24 May 2019, 07:06

Incorrect transaction.

I have been with Standard Bank for more than 15 years and my experience with them is never pleasant. Recently since February they have been **********ly deducting R25 from my check account and every time I have to call them to reverse the transaction and I stay more than 15 minutes just for them to assist me.

I am sick and tired of their behave and if I don't pay attention then I am cheated R25 monthly. I wonder how many people so they cheat and imagine how much money they make. I am so annoyed and I will appreciate it if they sort their mess out and reverse and never again ***** from my account.

0
Replies (2)
Standard Bank
Standard Bank's reply24 May 2019, 09:21
Official
Dear Edith Da Cunha 
 Thank you for posting a comment.
  
  One of our consultants will be in contact with you as soon as possible.
  
  Regards,
  Complaint Resolution Centre
  ***
  *** 

Best regards,

Standard Bank
Standard Bank's reply28 May 2019, 11:19
Official
Dear Edith Da Cunha 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been addressed.

Kind regards

Clint Petersen
Complaint Resolution Centre 
***

Best regards,