KD
Keiron D
1 reviews | Active since Oct 2015
05 Oct 2015, 09:45
Incorrect sms's
Hi. I have been receiving smsed banking reports for account that is not mine. I have emailed your customer service several time without ever getting a response and the sms's are still coming. I don't even have an account with your bank! Could someone please sort this out. I am sure your customers want their private banking details bandied about as much as I want to receive them.
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Standard Bank's replyOfficial
05 Oct 2015, 14:29Hello Erid****01,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply05 Oct 2015, 14:29
Official
Hello Erid****01,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,