Incorrect quotes sent and no accountability taken.

<p>Prior to purchasing a vehicle I requested standard bank Private Banking to supply me with a quote on what the monthly premium would be for 4 different permutations.</p> <p> </p> <p>my decision was based on these calculations and when the actual contract was drawn there was a R2k</p> <p>differemce (extra as compared to calculation) . Error in calculation caused by standard bank employee</p> <p> </p> <p>thr maytet went to nt to legal and standard bank has taken no accountability as I was then told nothing can be done ( either standard bank can cancel the contract or I take the new calculated results)</p> <p> </p> <p>Surely with all the advertising on television about standard bank taking accountability, this obviously is not true. </p> <p> </p> <p>This has had a significant impact on my plans. Surely if calculations are sent via email standard bank should stand by these?</p> <p> </p> <p>With the fees paid for a standard bank private banking account, the service just does not correlate.</p> <p> </p> <p>i am in the process of looking to change my bank.</p> <p> </p> <p>truely disappointing. As an ex employee it is very sad </p> <p>to see customers treated unfairly especially since this is one of standard banks core values.</p>