Incorrect Names & Surnames

The problem all started with my husband's account. His name suddenly changed on the system to his Name and middle name. Standard Bank had dropped his last name. When he queried it he was told that is the information that they have received from Home Affairs. Now I have been issued with credit cards in my ****en name and been given the same story. I cannot believe that Standard Bank's records are in such a mess. I have not had the same issue with either of the other 2 banks that I associate with.