Incorrect ITC Listings

I had a personal loan with this useless bank and branch which due to unacceptable service I paid up and closed, along with my prestige cheque account in September 2014. Today, over a year later, I was able to download my credit profile report from ITC transunion and I am still listed as owing almost 90000 rand to standard bank for this personal loan which has been paid up and closed but never been updated with ITC after Sep 2014! Also my SB mastercard has two separate listings for the same account incorrectly showing that I owe double the money to them on two separate accounts! I am furious about this as it reveals incorrect credit information about me, and so I called Clearwater's branch. I was told that I have to come into the branch to fix standard banks *****up, which I refused to do. I asked for the woman's name I was speaking to as well as the branch managers name and the woman hang up the phone!! I am not going to do their job for them and I want this resolved ASAP. I am going to be forced to cancel my mastercard with them now as well due to the same **** service that made me move to FNB a year ago! In my experience this is the worst bank in South Africa