Incorrect internet transfer

<p>On Tuesday the 25th when paying my accounts online an incorrect amount was transferred from my account. Called standard bank immediately, they acknowledged that there was a system glitch which they are aware off and are working on resolving as soon as possible. Receive a reference number ********** 299 shouldnt take long to reverse. Now 2 days later i call in again with no comms from standard bank received, get told i must expect a call from their group head office today regarding the issue. 2 days later and u going to give me a call? What for? I dont want a call i want to know when my money is going to be back in my account? I have debit orders that need to be paid.</p>