INCORRECT INTEREST RATE CHARGED BY STANDARD BANK

<p>I recently rep**** to an SMS that Standard Bank has sent to me to increase my overdraft facility. The agent called me and I was successful. When the agent told me that the interest rate is 3% higher than I was currently paying, I told her that I don't want the increase because the interest rate was too high.</p> <p> </p> <p>She then said that it is fine and that she has reveresed everything. My interest rate should be as it originally was.</p> <p> </p> <p>When I checked online two days ago, Standard Bank has charged me the higher interest rate.</p> <p> </p> <p>Please could Standard Bank reverse the incorrect charges and revert back to the correct interest rate.</p>