LM
Lerato M
1 reviews | Active since Oct 2019
24 Feb 2020, 16:58
INCORRECT INFORMATION SUPP**** TO THE CREDIT BUREAUS BY STANDARD BANK
INCORRECT INFORMATION SUPP**** TO THE CREDIT BUREAUS BY STANDARD BANK
The Standard bank Personal Loan installment amount initially agreed upon on the contract differs to the one reflecting on the credit reports/Bureaus. The one on the Bureaus is way too high than the amount being debited off my account. HOW IS THAT POSSIBLE.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
25 Feb 2020, 06:05Hello Lerato
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply25 Feb 2020, 06:05
Official
Hello Lerato
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
23 Mar 2020, 10:55Dear Lerato Matshaba
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply23 Mar 2020, 10:55
Official
Dear Lerato Matshaba
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***