KK
Khulasande K
1 reviews | Active since Oct 2021
17 Apr 2024, 11:10
Incorrect information on Credit bureaus by Standard bank😏
Standard bank incorrectly listed my account as adverse, in addition to that, they say I’m in arrears and send me reminders. I’ve been asking them to update this and I have not been helped.
Helpful (0)
Replies (11)0
Replies (11)
Standard Bank's replyOfficial
17 Apr 2024, 11:12Dear Khulasande
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Apr 2024, 11:12
Official
Dear Khulasande
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
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Khulasande K's updateReviewer Update
17 Apr 2024, 11:27This is my second review standard bank saying they will contact me which doesn’t happen. When are you going to contact me
KK
Khulasande K's update17 Apr 2024, 11:27
Reviewer Update
This is my second review standard bank saying they will contact me which doesn’t happen. When are you going to contact me
Standard Bank's replyOfficial
17 Apr 2024, 11:44Dear Khulasande
Please note that we will review this matter and we will revert to you.
We will be in touch with further feedback.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Please note that we will review this matter and we will revert to you.
We will be in touch with further feedback.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Apr 2024, 11:44
Official
Dear Khulasande
Please note that we will review this matter and we will revert to you.
We will be in touch with further feedback.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Please note that we will review this matter and we will revert to you.
We will be in touch with further feedback.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
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Khulasande K's updateReviewer Update
17 Apr 2024, 16:16Today alone I’ve been transferred to several departments when I call. Which also costs my airtime.
The last person whom they advised me to contact does not pick up the phone nor reply to my emails as well.
The last person whom they advised me to contact does not pick up the phone nor reply to my emails as well.
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Khulasande K's update17 Apr 2024, 16:16
Reviewer Update
Today alone I’ve been transferred to several departments when I call. Which also costs my airtime.
The last person whom they advised me to contact does not pick up the phone nor reply to my emails as well.
The last person whom they advised me to contact does not pick up the phone nor reply to my emails as well.
Standard Bank's replyOfficial
17 Apr 2024, 16:41Dear Khulasande
Our team is still busy with this matter. We will get back to you.
Sorry for the delayed response.
Kindest regards
Standard Bank Hello Peter Team
***
Our team is still busy with this matter. We will get back to you.
Sorry for the delayed response.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Apr 2024, 16:41
Official
Dear Khulasande
Our team is still busy with this matter. We will get back to you.
Sorry for the delayed response.
Kindest regards
Standard Bank Hello Peter Team
***
Our team is still busy with this matter. We will get back to you.
Sorry for the delayed response.
Kindest regards
Standard Bank Hello Peter Team
***
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Khulasande K's updateReviewer Update
29 Apr 2024, 10:35See? It’s been 2 weeks now. I have not been assisted with this!!!
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Khulasande K's update29 Apr 2024, 10:35
Reviewer Update
See? It’s been 2 weeks now. I have not been assisted with this!!!
Standard Bank's replyOfficial
29 Apr 2024, 10:39Good day Khulasande
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Apr 2024, 10:39
Official
Good day Khulasande
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
KK
Khulasande K's updateReviewer Update
29 Apr 2024, 10:45Strange, Priority taking over a month and no update?
Furthermore, I have been emailing your vehicle and asset finance officer, she mizes me
Furthermore, I have been emailing your vehicle and asset finance officer, she mizes me
KK
Khulasande K's update29 Apr 2024, 10:45
Reviewer Update
Strange, Priority taking over a month and no update?
Furthermore, I have been emailing your vehicle and asset finance officer, she mizes me
Furthermore, I have been emailing your vehicle and asset finance officer, she mizes me
Standard Bank's replyOfficial
29 Apr 2024, 10:56Good day Khulasande
Thank you for reaching out to us.
We will get our consultants to reach out to you.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for reaching out to us.
We will get our consultants to reach out to you.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Apr 2024, 10:56
Official
Good day Khulasande
Thank you for reaching out to us.
We will get our consultants to reach out to you.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for reaching out to us.
We will get our consultants to reach out to you.
Kind regards
Standard Bank Hello Peter Team
***
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Khulasande K's updateReviewer Update
29 Apr 2024, 14:16To see this has been escalated, please provide me with a reference number
KK
Khulasande K's update29 Apr 2024, 14:16
Reviewer Update
To see this has been escalated, please provide me with a reference number
Standard Bank's replyOfficial
29 Apr 2024, 14:29Dear Khulasande
We're so sorry for the delay.
We will follow up with our team and we will be in touch.
Kind regards
Standard Bank Hello Peter Team
***
We're so sorry for the delay.
We will follow up with our team and we will be in touch.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Apr 2024, 14:29
Official
Dear Khulasande
We're so sorry for the delay.
We will follow up with our team and we will be in touch.
Kind regards
Standard Bank Hello Peter Team
***
We're so sorry for the delay.
We will follow up with our team and we will be in touch.
Kind regards
Standard Bank Hello Peter Team
***